Privacy Policy

Last updated: October 12, 2026

1. Introduction

Welcome to Little Again ("we," "our," or "Service"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Little Again is operated by AshWeb Inc., which is responsible for your personal data in this app. AshWeb Inc. provides the platform (hosting, AI, and payments) and processes data on AshWeb Inc.'s behalf.

2. Information We Collect

2.1 Personal Information

Account Information: Email address, username, password (encrypted)
Profile Information: Name, preferences
Billing Information: Processed securely through our payment provider (we do not store card details)

2.2 Usage Data

Conversation History: Messages exchanged with AI companions
Service Usage: Features used, frequency of use, interaction patterns
Technical Data: IP address, browser type, device information, cookies

2.3 AI Interaction Data

Chat Messages: Text content of your conversations
Memory Data: Information the AI remembers about you for personalization
Companion Preferences: Your chosen companion settings and configurations
Photos You Upload: Photos you upload to create a character (they may show people or animals). They are sent to RunPod and Google to create the character. You can ask us to delete them by emailing support@ashweb.io

3. How We Use Your Information

3.1 Service Provision

To create and manage your account
To process your messages and generate AI responses
To maintain AI memory features for personalized conversations

3.2 Service Improvement

To analyze usage patterns and improve AI quality
To optimize response generation and conversation flow
To develop new features based on user needs

3.3 Communication

To send service-related notifications
To respond to support requests
To send billing and account updates

3.4 Legal and Safety

To comply with legal obligations
To detect and prevent fraud or abuse
To enforce our Terms of Service

4. Data Sharing and Disclosure

4.1 We DO NOT:

Sell your personal information
Show your conversations to other users
Show your characters or generated content to other users — except a character you turn sharing on for ("Share to other apps & earn"), which other users of this app and of other apps on the platform can then see and chat with, as the Platform Terms describe
Use your conversations for training AI models without consent

4.2 We MAY Share Data With:

Service Providers: Google Cloud (hosting, AI), RunPod (AI processing), Stripe (web payments), Apple and Google (in-app purchases and sign-in), Resend (email). They process data only to provide their service to us
Legal Requirements: When required by law or legal process
Business Transfers: In case of merger, acquisition, or asset sale
With Your Consent: When you explicitly agree to sharing

How AI services process your content

To create what you ask for — replies in a conversation, photos, and videos — Little Again sends some of your content to two outside services. We send it only to produce those results.

Google (Vertex AI on Google Cloud). We send the text of your conversations so the app can remember what matters to you and decide what a photo should show. When you create a post, we also send the photos chosen for it, including photos you uploaded. Google does not use this content to train or fine-tune its models. Google may keep a record of what we send for up to 90 days, only to check for abuse of its service.
RunPod. Your conversations, the photos you upload, and the images used to make videos are processed on computers we rent from RunPod, where the AI models we use run. RunPod's documentation states that each job, including the content we send with it, is deleted 24 hours after it is sent. RunPod's terms allow it to use content in anonymized, aggregated form to improve its own service.

We ask for your agreement the first time you use a feature that sends content to these services, before anything is sent. You can withdraw it at any time in Settings, under "Sending your words and photos to AI". After you withdraw, nothing more is sent until you agree again. If you agree before signing up, we remember it on this device and move it to your account when you sign in.

5. Data Security

5.1 Security Measures

Encryption of data in transit and at rest
Access controls and authentication
Secure cloud infrastructure

5.2 Data Breach Response

Immediate investigation and containment
Notification within 72 hours if required
Assistance with protective measures

6. Data Retention

6.1 Active Accounts

Personal data retained while account is active
Conversation history retained for AI memory functionality
Data deleted upon account deletion request

6.2 After Account Deletion

When you delete your account, your profile, everything you created, your conversations and your files are deleted at once
Payment records (amount, date, country and receipt number — not your name or email) are kept for 10 years because tax law requires it; subscription history and credit usage are kept for 180 days

7. Your Rights and Choices

7.1 Access and Control

Access your personal data through account settings
Update or correct information at any time
Delete your account in Settings (Danger Zone → Delete Account), even while subscribed. You can also do it without signing in or having the app installed, on the /delete-account page of this app's website: enter your account's email address and open the link we send to it. Deletion is immediate and cannot be undone: a web subscription ends at once, with no refund for the rest of its period, and a subscription bought in the App Store or Google Play must be cancelled there. You can also ask us to delete your account by emailing support@ashweb.io from your account's email address
Request deletion of specific conversation history

7.2 Data Portability

Request a copy of your personal data by emailing support@ashweb.io; we reply within 30 days

7.3 Communication Preferences

Opt-out of marketing communications
Manage notification settings

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from children. If we discover underage data, we will promptly delete it.

10. Cookies

We use only the cookies needed to sign you in, keep your session secure, and remember your settings. We do not use advertising or analytics cookies. Sign-up and sign-in are protected by Google reCAPTCHA, which is subject to Google's Privacy Policy and Terms of Service.

11. AI and Machine Learning

11.1 How AI Processes Your Data

Your messages are processed by AI models to generate responses
AI memory features store conversation context for personalization
Your data is not used to train or improve AI models without consent

11.2 AI Limitations

AI responses are generated automatically and may contain errors
AI does not have access to external systems or real-time information
AI memory may occasionally be inaccurate or incomplete

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or Service notification.

13. Contact Us

For privacy-related questions or concerns:

Email: support@ashweb.io
Support: Through in-app support system

14. Jurisdiction-Specific Rights

14.1 European Union (GDPR)

Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to object

14.2 California (CCPA)

Right to know what data is collected
Right to delete personal information
Right to opt-out of data sales
Right to non-discrimination

15. Why We Use Your Data (EU/UK)

To provide the service you asked for (contract); to send your work to AI services and to send marketing, with your consent; and to keep the service secure and prevent abuse (legitimate interests).